I e-mailed Spellbinders yesterday to get an update – since about half of the calls and e-mails we are getting these days are a variation of “When are you going to ship my preorder?” Here is what I was told . . .
"Our goal was to begin shipping preorders by mid-August. However demand and inventory have caused us to delay to the end of this week, beginning of next. We apologize for the delay and thank you for your patience."
If that estimate is correct, then it will be sometime between August 30 and September 5 before we see them. As always, we will start shipping feverishly as soon as they arrive. We also thank you for your patience.
I am not sure you hear this enough...your customer service is superb. You do such a great job in keeping us informed and I so enjoy your blog and the way that you let us into your world. Even though you are a state away, I feel like you are one of my "local" businesses that I want to support! Please keep doing what you are doing!
ReplyDeleteI want to second what Irene said. You are THE BEST !!!!!!!!!
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